Showing posts with label Skype. Show all posts
Showing posts with label Skype. Show all posts

Thursday, April 2, 2020

Opuscula

Isolate,
Sequester.
Quarantine

I HEAR PEOPLE SAYING “Now I know how Anne Frank felt” hiding from the nazis for 761 days in the Secret Annex.

Today we have a plethora of ways to talk to people around the globe. We even can, with the right tools, see them face-to-face.

Anne Frank lacked those tools.

Her world was the “Secret Annex” and the seven other people who shared it with her.

 

 

THE CHINESE VIRUS, as President Trump correctly identifies it, has changed the lifestyle of most of us.

There are some, the entitled generation who go about pleasure as usual, knowing IF they become infected, the likelihood that they will survive with only minimal discomfort is great.

Never mind that they may, through their cavalier, hedonistic, attitude, infect others — both the very young and the elderly. “Not my problem.”

CONFESSION

I hate telephones, but I realize they are a “necessary evil.”

For most of my 70-plus years I have communicated in writing. I used to have a good “hand” and, frankly, I was proud of it. My words? Always room for improvement.

For several decades I have used email to share what I know with people whom I hope want to read what I write.

But mail — “snail” or electronic — is not the same as a face-to-face conversation. It’s great for “CYA” situations, but — as with the telephone — you cannot see your correspondent’s face as what you wrote is read or as a reply is communicated..

Since I have (and have had) a computer for many years — OK, many computers over many years; designed obsolescence in action — I have had applications that allow me to see and talk to people around the globe.

Skype, before it as MS Skype, for awhile.

Now Facebook’s WhatsApp.

Google's DUO – a company that obsoletes applications almost as fast as it acquires them.

Zoom.

Some friends and family prefer WhatsApp; great on iPhone or Android “smartphones,” but not so good on a computer — it does text OK and images transfer, but on the computer users cannot see the other party/parties.

Zoom works on “smartphones” and the desktop; it seems popular with businesses although it offers a free version geared to the individual.

Bottom line: today even being home-bound, a person need not be isolated.

For several years I worked from my home office and communicated with 42 remote sites in 17 different states and never — never — traveled from my house.

Of course when the Internet Service Provider (ISP) crashes, everything on the desktop is out of service, too. The mobile phone is another story for some things.

By and large, however, today’s sequestered individuals still have access to “The World.”

They can read news blogs — the media’s veracity may be questionable, but it is there to read — they can call family and friends, even their elected officials who may, or may not, be responsive. If there is a window, they can gaze out as they communicate electronically.

This is not Anne Franks’ world.

Sequestered or quarantined — call it what you will — will not prevent anyone from reaching out.

Unless the isolation is in a hospital or similar setting where communications tools may be banned from isolation areas for the patient’s protection. Some diseases can be transferred to patient property that cannot be sanitized without being ruined. Most cellphones, tablets, and computers would not survive an autoclave session.

Isolation related to the Chinese virus is only “semi-isolation.”

People still can go out to buy food; delivery people still can deliver. But, except for necessities, a walk around the block is about the maximum distance to wander.

Since this was keyed, residents of my area are confined by executive order to their yards — if they HAVE a yard. Pity the apartment dwellers.

In Israel, police will arrest people who go more than 100 meters (that is about 330 feet) from their door.

This is not Anne Frank’s isolation.

 

Stay home

According to Florida’s governor — who may very well be a one-term governor — about 190 airplanes arrive in Florida every day. Many are from New York-New Jersey-Conneticut, an epicenter of the Chinese virus.

Florida, particularly south Florida, already has hundreds of cases of the disease.

Florida is scrambling to get enough test kits to test Floridians — never mind the folks from New York and similar locales.

The governor claims that all passengers will be tested — “temperature tested” one guesses — and then told to go into “a 14-day self-quarantine or isolation period.”

Editorial opinion: FAT CHANCE!

Floridians already see 20-somethings flaunting the laws on the supposedly closed beaches.

Who cares if the young people infect others; they are — but maybe not — immune from any serious illness.

Never mind the burden their excursions to Florida put on the state’s ability to protect its citizens health and, frankly, their wallets as its Floridian’s tax dollars that will fund testing (with or without promised assistance from the Federal government).

Floridians’ advice to anyone getting on a plane, train, bus, or even a private automobile: STAY HOME

If the governor really wants to protect the citizens, he needs to close the borders.

Winter is over.

 



 

PLAGIARISM is the act of appropriating the literary composition of another, or parts or passages of his writings, or the ideas or language of the same, and passing them off as the product of one’s own mind.

Truth is an absolute defense to defamation. Defamation is a false statement of fact. If the statement was accurate, then by definition it wasn’t defamatory.

Web sites (URLs) beginning https://tinyurl.com/ are generated by the free Tiny URL utility and reduce lengthy URLs to manageable size.

 

Comment on Isolation

Wednesday, November 5, 2014

Cutting the cord

Trying to connect
On the VoIP line

 

It's been awhile since I first used a telephone. Phone booths, when not in use by Superman as a dressing room or Dr. Who as a pre-Star Trek transporter, used to allow me to make a call for a dime.

But I've "kept up." I reluctantly gave up - there was no choice - classy phone numbers that included words - Pennsylvania 6-1000 (PA6-1000), Cherry 9-1674 (CH9-1674), etc. At one point in my brief military career, I used a "plug board" - think of the great Lily Tomlin's Ernestine and you will see her with a plug board. Now I have, in addition to copper (landline), a cellular phone - just a "dumb" one, but mobile none-the-less.

Over the course of my tech pubs career, I documented PBXs for the Japanese (OKI) and the Israelis (Tadiran).

But "Voice over Internet Protocol," a/k/a VoIP, has been avoided.

CAVEAT: In reviewing customer comments on the MagicJack/Sentiment/Cons, at least one customer complained that the telco providing internet connectivity cut off internet access when the customer canceled the telephone service. It might be a good idea to either talk to the phone service provider BEFORE cancelling landline service or to have an alternate internet service provider (ISP) in place before cancelling the landline.

VoIP has its problems, especially if you need emergency services "stat" - right now! Until recently, there was no way for emergency services to locate a VoIP caller; it still can't be accomplished in many communities.

On top of the 9-1-1 problem, when the AC is interrupted, VoIP service in interrupted - unless the user has an uninterruptable power supply (UPS) providing backup power to a modem/router and the VoIP adapter..

But, since almost everyone now is chained to someplace with a cell/mobile phone, maybe the absence of a landline can be tolerated.

There are a couple of remaining problems.

Sometimes cell reception is "if'fy."

Worse, my wife prefers to use the cordless handsets or even the corded phone's handset, to the tiny cell phone. Gone are the days when a mobile phone either had a telephone handset attached or looked like a military PRC-6.

Still, the monthly bills seem to be inching up, cent by cent. It's a double hit. As the telco raises its rates, the tax bite also climbs. What started off as a reasonable rate for the time has now inched up sufficiently that we are considering VoIP.

We already have Internet connectivity (obviously) and daily overseas calls are via Skype - great when it works from point-to-point (meaning that all problems encountered could be the result of an ISP at either end, or the WWW, or Skype. There is an alternative - TinyChat, similar to Skype but accommodating many more participants for free at one time. It is a little less "user friendly" than Skype so computerphobes won't use it.)

There are several "click-n-go" VoIP systems out there. I've been looking at five:

  1. Axvoice

  2. BasicTalk by Vonage

  3. MagicJack

  4. netTALK

  5. VOIPo

My current phone population consists of:

  • Cordless base station

  • Cordless extension

  • POTS (corded) station

The POTS (Plain Ol' Telephone System) station is the odd-man-out, so to speak.

Each product has its pros and each has its cons.

Axvoice This company has several plans. All start off with a $20 initial fee to ship the free VoIP adapter, but then the annual fee kicks in. For the Axvoice basic plan, the user pays $118/year; this includes an $18 "911" levy. The company's world plan, which includes international long distance to select phones, comes in at $218/year. For most destinations - including the one we call most often, that is for landline (corded phones) only; mobile/cell phones are not included. Number porting is free. The service currently works only with wireless phones; corded phones are not supported, nor is there a WiFi option currently offered.

BasicTalk One of the two well-advertised companies, BasicTalk is $10/month ($120/year) plus taxes and is paid monthly by credit card. According to BasicTalk tech support, the equipment works with both corded and wireless phones. However, there is one caveat: The telco line (the wire from AT&T, Verizon, etc.) must be disconnected if BasicTalk is to work with a corded phone. If DSL is the connection to the Internet, then the options are:
(a) toss out the corded phone or
(b) dump DSL and get Internet via cable; wireless (dish) Internet service is not recommended.
If your home setup is similar to mine, the modem and router are on one side of the house and the corded phone is on the other. Number porting is free.

I thought BasicTalk had a WiFi version similar to netTALK; BasicTalk support reports that it does NOT have a WiFi option.

netTALK There are two - actually 3, but two are almost twins - versions available: Duo WiFi and Duo II.

According to netTALK tech support, Duo WiFi solves the corded phone issue (see BasicTalk, ibid.) by allowing the user to put the WiFi adapter wherever convenient; in my case, next to the corded phone. My TP-Link router reaches all corners of the relatively compact residence. Since the corded phone is plugged into the adapter, not the phone line, there is no problem with keeping DSL. netTALK Duo WiFi has the second highest up-front cost of $65, but that includes one year of service ($30 for the least expensive plan). By comparison, Duo II is $35 for the equipment and first year, with three months free, then $30/year thereafter. Number porting is free.

netTALK won't let me automatically route my international long distance calls via Telna, my LD service. Now, with AT&T and Verizon, when I dial 011 (the international gateway code), AT&T/Verizon routes the call directly to Telna. Convenient; out of sight, out of mind. The cells, with free long distance in the U.S. and Canada are programmed to dial Telna's toll number, pause, then dial the destination number. Worst case, with netTALK, I will program Telna's toll number into the handsets and wait for Telna's prompt, then manually dial the destination number. (For all that, netTALK's international rates are competitive.)

MagicJack probably has been around the longest in the residential market. While it seems to be the least expensive option, it has it's "got-cha's."

MagicJack will port (transfer) a current number for a fee: $20 the first year and then $10 every year thereafter. That's on top of its $35 annual fee. That seems to me unreasonable since a "Number Portability Fee" (tax) is included in my monthly phone bill. Moreover, why an annual porting fee - it is a one-time process? It "does not compute."

MagicJack connects directly to a computer, modem, or router; as with all but netTALK, there currently is no WiFi option.

MagicJack is not without its detractors. (None of the VoIP candidates are "complaint free.") WikiBooks MagicJack/Sentiment/Cons lists a litany of woes.

VoIPO At an initial fee $150, VoIPO has the highest up-front costs and the second highest ($150) annual cost, but it does offer 60 minutes-a-month free international calling … but, like netTALK, calls to most mobile phones are excluded from the free minutes.

VoIPO tells me I can connect the corded phone to the adapter, but the phone must be within cable distance to the modem and router; there currently is no WiFi option. I suspect that, as with BasicTalk, I must either forego the corded phone or switch to a cable ISP. As with netTALK, Telna is not a (direct) option.

There are a number of other VoIP options, but almost all have higher initial or operating costs than the ones I've researched in some depth.

Is it worth giving up your corded phone?

Two things to consider:

  1. What will you do in the power is off and there is an emergency? The corded phone will work, but so will a charged cell phone - assuming your area has good reception.
  2. Do the math (and don't forget taxes and 911 charges). How much does the landline cost per year, without long distance. (You always can get a long distance carrier such as Telna to lower your long distance charges.)

We did the math. Our cell phone reception is reliable.

One extra item to consider, but this has only peripheral interest to VoIP: a small Uninterruptable Power Supply, a/k/a UPS. Affordable ones won't keep you talking for more than a few minutes, BUT they help protect the connected equipment - computer, modem, router, VoIP adapter - that is plugged into them from power dips and spikes; very little offers 100% protection from lightening strikes. Let calls to the VoIP system go to the provided voice mail and get them when power is restored.


Sunday, September 21, 2014

Opuscula

The wisdom of Microsoft
(Did I write "wisdom"?)

 

The Spouse needs her Skype "fix" 6 days-a-week.

In the past, her employer allowed her to use a company computer to Skype with her daughter and grand-daughter on her break.

But things change and the microphone on computer to which she has access now for some reason doesn't work. The tech support people are over-burdened with other, critical problem so she won't ask anyone to troubleshoot the faulty system.

We have to MS OS machines in the house - a Vista budget OS (my Toshiba Satellite) and a Win 7 OS on the Spouse's Toshiba Satellite. Both are "big" screen machines.

I suggested she take her machine to work with her, connect to the workplace Wife and use that machine to Skype.

"No, it's too big. Let me use the 'little' computer."

Ahh, you mean the Compaq/HP machine that's gathering dust in the closet. "That's the one."

It's a little smaller than the Toshibas, but I think heavier. It came with XP Pro.

Still, whatever Lola - sorry, The Spouse - wants . . .

So, I pull out the Compaq/HP machine and fire it up.

XP loaded OK, but I couldn't get into the desktop; apparently The Spouse had password protected it (or maybe I did it for her) and no one remembered the password.

NOT A PROBLEM. Back in XP days, the OS was provided on several CDs. I had the CDs - all except for Service Pack 3 which was still available on the WWW.

I reinstalled XP Pro, thereby eliminating the password problem; downloaded SP 3 and installed that, then installed Chrome and made it the default browser, and then installed Skype. Skype insisted XP have SP3 installed which is why I looked, found, and downloaded it.

Because I didn't know better - or maybe I did and just wasn't thinking - when I used the Compaq/HP device with the battery installed when it was new, the battery's charge time was "short."

Somehow, in setting up the machine I discovered a utility to "calibrate" the battery. The utility discharges the battery to 0, then charges it to (what the battery thinks is) 100%. It then calibrates the battery. I'm not sure what that means, but in the end, the machine's battery is 30-some percent. assume that means it is at 30-some percent of its original capacity.

I figure that gives the machine maybe 15 minutes useful battery life, which may be just fine for my Spouse's Skyping. 'Course the machine seems terribly slow to load and that will cut down her chat time. (Alternatively she can take along the power unit; she's already having to carry the external camera and microphone.)

So - old XP had a utility to discharge the battery to 0; used often enough, the battery's could be recharged to almost 100% rather than losing more and more capacity with each use. (Having learned the lesson, I now remove the batteries from notebook computers that normally operate on household AC.)

MODEM, TOO

The Compaq/HP device included a fax program. That was back in the day when TuCows listed a number of free fax software applications. Those seem to have disappeared. MS does have a utility it calls Fax and Scan for many of its operating systems. (Vista Basic is NOT one of them, although Win 7 is - but our Toshiba with Win 7 lacks an internal modem or, as far as I can tell, a connection for an external modem. The Vista machines is supposed to have a modem, but the OS lacks the Fax and Scan utility. (Can it be downloaded? Next challenge.)

In this age of email, WHO CARES if you can receive and send faxes from a computer? Well, anyone who deals with HIPAA-cowed medics, many financial institutions, and some government agencies.

Many - perhaps most doctors' offices forbid email, fearing that some patient information might be jeopardized. A good concern, but it as easy to misdirect a fax as it is an email. Faxes are the preferred "nearly instant" communications method for the medically inclined.

Sometimes progress is painful.