Wednesday, May 26, 2010

2010 AT&T Business Continuity Study


The Phone Company (AT&T, rising like the Phoenix from the ashes of divestiture) released its "2010 AT&T Business Continuity Study" media kit (

It has what looks like some great information.

For a business continuity practitioner, the upward trends are most heartening.

But it pays to read past the headlines.

Looking at the Southern Region Results (, I note on Page 7/7 that "The results are based on an online survey of 104 Information Technology (IT) executives in the Southern region of the Unites States (Louisiana, Alabama, Mississippi and Florida). The study was conducted by e-Rewards Market Research with companies having total revenues of more than $25 million (except for state/local government participants). Surveys in the Southern region were obtained between February 23 and February 28, 2010. "

"Information Technology (IT) executives"

Why is business continuity STILL a child of Info Tech? Don't organizations, especially considering the size of some of the organizations represented by the 104 IT execs, understand that BUSINESS Continuity should report to the CEO, CFO, or COO and NOT to an IT exec?

According to AT&T, of the 104 participating executives:

  • 100% have primary responsibility for business continuity planning

  • 95% represent companies with revenues in excess of $25 million; 5% represent state/local governments

  • 37% are VPs/Managers/Directors of IT or IS; 22% are the CIO, CTO, CFO, CEO or COO

  • 56% represent companies with locations outside of the United States

  • Executives represent 16 major industry areas (besides state/local government)

The AT&T report then is for this planner both good news and "less good" news.

It certainly is worth taking the time to read for both consultants and staff practitioners.

John Glenn, MBCI
Enterprise Risk Management practitioner
JohnGlennMBCI at gmail dot com

Comments are welcome but must be in English.

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